Customer service representative (NL)

Customer service representative (NL)

  • Erp (NL)
  • fulltime site.employment_type_full_time

As a customer service representative, you have a leading role in managing and growing your customer portfolio. You are the first point of contact for your customers and ensure optimal customer satisfaction.

In this role, you will coordinate the communication between the planners and customers and monitor the progress of operational processes.

You will be responsible for accurate administration of orders and invoicing. You have a passion for customer contact and know how to build lasting relationships with various customers. You show initiative and innovativeness to increase the quality of service. You not only think along with the customer, but also with the organisation. You actively contribute to the innovation of the internal processes within Van den Bosch, one of the company's most important core values.

Customer service representative (NL)
Your profile
  • At least 2 years of Customer Service (B2B) experience
  • At least a completed MBO education with demonstrable HBO working and thinking level
  • Knowledge and experience of (intermodal) transport is an advantage
  • Good command of the Dutch and English language. A good command of the German, Polish and/or Italian language is a big plus.
  • Sociable and quality-oriented
Our offer
  • Working at an organisation which will be voted another World-class Workplace in 2023
  • A favourable pension scheme and 30 holidays
  • Participation in an extensive induction programme to get to know the whole of Van den Bosch
  • Various international contacts, so plenty of opportunities to develop your language skills

    This is Van den Bosch

    • Dynamic, young and international teams
    • Plenty of room for development and growth
    • Leading the way together through innovation and digitisation
    • Work and private life always in balance
    • Named ‘World-class workplace’ in 2023

    About us

    Are you the customer service representative (nl) we are looking for?

    Get in touch with our hr business partner Allisha Theuwis and share your motivation and cv. Acquisition in response to this vacancy is not appreciated.

    (+31) 413 - 217 217
    Allisha Theuwis