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Internship Talent Development – Operations & Customer Service

Internship Talent Development – Operations & Customer Service

  • Erp (NL)
  • To be discussed site.employment_type_intern

Do you want to help build the skills of the future? Do you have a passion for learning and a sharp eye for digital opportunities? Then this internship is your chance to truly make an impact.

Our operational teams work hard, but are far from leveraging all digital possibilities.
Due to the fast-paced daily operation, there is little time to adopt new tools and skills, resulting in inefficiency and a higher chance of errors.
You will dive into this challenge: exploring what we do today, where the opportunities lie, and which digital skills we need tomorrow.

Based on your findings, you will design a training program that helps our colleagues grow — not only in digital and data literacy, but also in ownership and proactive behavior. This way, you pave the way for smarter processes, stronger teams, and improved results.

  • Conduct research into current and future skill needs related to digital capabilities and tooling within Operations and Customer Service;
  • Prepare a gap analysis and advisory report with feasible improvement proposals;
  • Design a learning and development program focused on digital skills, data literacy, and behavioral development;
  • Create inspiring formats such as workshops, e-learnings, challenges, or coaching programs;
  • Develop KPIs and measurement methods to track impact (team performance & job satisfaction);
  • Collaborate with team leaders, HR, and employees to build support and engagement.

Your impact on themes such as:

  • Talent development in an operational context;
  • Digital transformation & data skills;
  • Efficiency improvements and error reduction;
  • Culture & behavioral change;
  • Employee experience and sustainable employability.
Internship Talent Development – Operations & Customer Service
Your profile
  • You are pursuing a Bachelor’s degree in HRM, Business Administration, (Applied) Psychology, Educational Sciences, or similar;
  • You have affinity with learning, behavioral development, and/or digital transformation;
  • You are curious, independent, and show initiative;
  • You can easily switch between strategy and hands-on execution;
  • You enjoy collaborating with various stakeholders.
    Our offer
    • A valuable and versatile internship in a dynamic and international organization;
    • Guidance from experienced professionals in HR and Operations;
    • Plenty of room for initiative, creativity, and experimentation;
    • An assignment with real implementation potential;
    • A suitable internship allowance and an inspiring work environment.

      This is Van den Bosch

      • Dynamic, young and international teams
      • Plenty of room for development and growth
      • Leading the way together through innovation and digitisation
      • Work and private life always in balance
      • Named ‘World-class workplace’ in 2023

      About us

      Are you the internship talent development – operations & customer service we are looking for?

      Get in touch with our hr business partner Anne Foederer and share your motivation and cv. Acquisition in response to this vacancy is not appreciated.

      Mail us
      App us
      Call us
      (+31) 413 - 217 217
      Anne Foederer