Customer service representative (ES)

Barcelona (ES)
fulltime site.employment_type_full_time
secondary vocational education

We are currently looking for a proactive customer service representative for our location in Barcelona, Spain. In this position you will be responsible for your own customer base. You are the main link between the internal customers (your colleagues), and the external customers.

As a customer service representative, you are the first point of contact for your own customer base. You will gradually build up this customer base after your induction period. You will process the customer (order) requests and actively liaise with the planning department and customers to ensure that the operational performance runs as smoothly as possible. Careful administrative recording will also be part of the job, as well as preparing the invoices. You know better than anyone how to communicate with various customers and build up a valuable relationship. You strive for continuous improvement by thinking ahead and thinking along with the customer as much as possible.

Your profile

At least 5 years customer-oriented experience (B2B)
Demonstrable experience in logistics
Excellent command of the English and Spanish language. French would be a big plus
Proactive and good communication skills
Our core values Passion, Expertise, Ambition and Innovation are right up your street

Our offer

Working with a company that was voted World-class Workplace in 2023
Developing yourself in a challenging position
Participation in an extensive induction program to get to know all of Van den Bosch
Working in an enthusiastic and professional team
Various international contacts, so plenty of opportunities to develop your language skills

This is Van den Bosch

Dynamic, young and international teams
Plenty of room for development and growth
Leading the way together through innovation and digitisation
Work and private life always in balance
Named ‘World-class workplace’ in 2023

About us

Are you the customer service representative (es) we are looking for?

Get in touch with our hr & administration officer Joana Garcia and share your motivation and cv. Acquisition in response to this vacancy is not appreciated.

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Call us

+34 933368247