Customer service representative (NL)

Customer service representative (NL)

  • Erp (NL)
  • fulltime site.employment_type_full_time

As a customer service representative, you have a leading role in managing and growing your customer portfolio. You are the first point of contact for your customers and ensure optimal customer satisfaction.

In this role, you will coordinate the communication between the planners and customers and monitor the progress of operational processes.

You will be responsible for accurate administration of orders and invoicing. You have a passion for customer contact and know how to build lasting relationships with various customers. You show initiative and innovativeness to increase the quality of service. You not only think along with the customer, but also with the organisation. You actively contribute to the innovation of the internal processes within Van den Bosch, one of the company's most important core values.

Customer service representative (NL)
Tu perfil
  • At least 2 years of Customer Service (B2B) experience
  • At least a completed MBO education with demonstrable HBO working and thinking level
  • Knowledge and experience of (intermodal) transport is an advantage
  • Good command of the Dutch and English language. A good command of the German, Polish and/or Italian language is a big plus.
  • Sociable and quality-oriented
    Nuestra oferta
    • Working at an organisation which will be voted another World-class Workplace in 2023
    • A favourable pension scheme and 30 holidays
    • Participation in an extensive induction programme to get to know the whole of Van den Bosch
    • Various international contacts, so plenty of opportunities to develop your language skills

      Esto nos hace Van den Bosch

      • Equipos dinámicos, jóvenes e internacionales
      • Amplio margen de desarrollo y progreso
      • Liderando juntos el camino a través de innovación y digitalización
      • El trabajo y la vida privada están siempre en equilibrio
      • Designado como World-class workplace en 2023

      Sobre nosotros